Lindsey Boland
Account Manager
SEO & Social Media
Lindsey has joined Efferent’s Social Media Team as Community Manager and has taken on being an Account Manager and Content Writer as well in recent years. She enjoys being able to bring people together on social media and open their eyes to new ideas. She likes acting as a helpful resource to our clients.
Lindsey graduated from Farmingdale State College with a bachelor’s degree in Business Management and has managed to juggle a full course load while holding down a job maintaining a 3.9 GPA. She has taken many classes that have provided her the necessary tools to perform her job here at Efferent giving her a tremendous foundation for her role in social media and account managing. Her strong academic background in writing, business operations and communications has been a great addition to Efferent.
“I enjoy being a jack of all trades in a sense,” she says. “Social media is something that gives me a creative outlet, while account managing gives me the opportunity to express my attentive side by helping clients in a variety of different ways. Efferent has taught me to be adaptive and to always continue to grow and learn.”
Prior to joining Efferent, she was the smiley customer service face at a variety of different delis on Long Island. She also worked as the Activities Coordinator at The Little Gym of Levittown as well as a Teachers Helper at Tutor Time. Lindsey fostered behavioral development and helped create a loving environment for the students. Beyond the office, Lindsey has many hobbies including fishing, gardening, driving on the beach, and crocheting.
Lindsey has big goals to provide the highest level of customer service to Efferent’s clients. She is extremely motivated and possesses impeccable time management and organizational skills.
Each new employee of Efferent Media is required to read the office copy of “Raving Fans: A Revolutionary Approach to Customer Service” by Kenneth H. Blanchard & Sheldon Bowles. This delightful book, written as a fable, stresses three key principles for business success: Integrity, Passion, and Over-Delivering. All of us at Efferent — including interns and part-timers — must read this book and absorb its message. It’s a pact with the company — and even with ourselves — that we will never settle for simply “satisfying” customers.