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What Is the Difference Between Inbound and Outbound Marketing?

July 27, 2023 by Beth Rimmels

A lot of marketing terms get tossed around as if everyone knows what they mean. If you’re a business owner (especially for a new or expanding business), being absolutely clear will help you make better decisions – including when it comes to expanding marketing to grow your business.

Let’s start with the basics… the difference between outbound marketing and inbound marketing.

What Is Outbound Marketing?

Outbound marketing gets its name from the fact that the business is reaching out directly to prospective customers. It’s marketing that initiates the process of converting the prospect to a customer through ads on TV, radio, in magazines or newspapers, direct mail, etc. as well as direct sales calls known as “cold calling,” trade show appearances, billboards, and such. Ads in games or computer apps also count as outbound marketing, as do press releases.

Outbound marketing can be great for making a splash. Think about how a new product can go from zero name recognition to being on everyone’s lips after a major campaign like a giant, light-up billboard in Times Square. Of course, such a campaign is expensive. Though some outbound marketing campaigns – like a direct mail campaign, social media ads, and PPC ads – can be much more budget friendly.

What Is Inbound Marketing?

Inbound marketing is about drawing in prospective customers and building a relationship with them, getting them to buy, and keeping the relationship going… so they keep coming back and talk you up to their circle of friends and family.

Examples of inbound marketing are blogs and content on your website that prospects will find by searching the internet for a topic. The organic SEO that helped connect that search query to your business is also inbound marketing. Video content on your website, YouTube or social media, and podcasts are also inbound marketing. So are infographics, case studies, social media posts, white papers, and any material you create that prospects can download, such as product guides, buying guides, tips, and How-To’s.

If you have any doubts about the power of inbound marketing, consider this: According to Google, 63% of purchasing decisions begin with online research. That’s how big inbound marketing has become today.

Because this content can be optimized for organic search and social media to answer specific questions and/or target a specific audience, inbound marketing has been referred to as more of a narrow focus approach than the “big blast” of outbound marketing. Since inbound marketing is also usually digital, inbound marketing campaigns can also be more cost effective. Though a great deal of money can also be spent on inbound marketing campaigns, depending upon how many outlets are utilized, the amount of content created, and so forth.

What Is the Difference Between Inbound and Outbound Marketing?

Part of the difference between inbound marketing and outbound marketing is strategy. Outbound marketing is geared toward getting the largest number of people to see its efforts, which makes sense since it can involve billboards, mass mailings, ads on buses, park benches, shopping carts, and so forth, TV commercials, etc.

Some people have referred to outbound market as “throwing spaghetti against the wall and seeing what sticks,” but it is a very valid tactic for some products and services. Another term for it is “interruption marketing” because seeing the promo often interrupts something else the person is doing – a TV commercial interrupts a program, a billboard distracts you, and so forth.

Inbound marketing is highly targeted (when done correctly) and focuses on building a relationship with a prospective customer/buyer. Inbound marketing is about setting up a longer relationship, so the prospect moves from curious to interested, from researching to buying, and then from customer to enthusiastic fan.

Marketing Grows Your Revenue. Efferent Media Can Show You How

If you want to grow your business, call Efferent Media. For more than 10 years, we’ve been growing new medical practices into industry leaders and mom-and-pop businesses into household names through the power of expert digital marketing strategies. Discover what we can do for you. Call us at (631) 867-0900 to get started.

Filed Under: Branding, Content, SEO, SOCIAL MEDIA

Google Changes E.A.T. to E.E.A.T.

May 25, 2023 by Beth Rimmels

In SEO, E.A.T. isn’t about food. It’s Google’s guidelines for quality content and website ranking factors. However, Google recently updated its guidelines and the name so now its “E.E.A.T.”. Besides making the term more distinctive, it’s also adding additional considerations and nuance to how Google rates websites.

Previously, when describing traits Google valued it referenced “Authority” (the A) and “Trustworthiness” (the T) … but the “E” was sometimes described as “Expertise” and other times as “Experience.” Now, with the double “E” Google is citing both traits and adding more information – nine additional pages – to the Quality Rater Guidelines on the distinction between the two similar terms and why they matter.

[Read more…]

Filed Under: SEO

What Is Duplicate Content and Why Is It Bad?

March 16, 2023 by Beth Rimmels

If you’ve looked into search engine optimization (SEO) at all, you’ve probably heard the term “duplicate content.” It also might have been mentioned during a website update. But do you know what it really is? Let’s dig into the topic and why it matters.

What Is Duplicate Content?

Duplicate Content is exactly what it sounds like – written material that appears on more than one URL. We’re not talking about content that is thematically the same. Instead, duplicate content is entirely or substantially word-for-word the same.

Sometimes duplicate content happens because of plagiarism and sometimes it’s due to technical SEO or website issues. Either way, it’s an issue that needs to be corrected.

Does Duplicate Content Matter?

Yes, duplicate content can have a significant adverse effect on your SEO rankings. Because Google and other search engines can’t necessarily tell which website originally created the copy, odds are the wrong page will be ranked lower or all of them will be ranked lower than they otherwise would be.

Fortunately, duplicate content doesn’t cause a manual penalty to your website – unless Google determines that the duplicate content is intended to manipulate or deceive visitors. If content was scraped from another website and paired with a similar URL name, similar graphics and images, etc. to trick people into thinking that website B is for brand A… that could lead to a manual penalty.

Otherwise Google penalties tend to focus on spam tactics, deception, and manipulation, and duplicate content just hurts your search rankings.

Is Duplicate Content Bad?

Yes, duplicate content is a problem and can adversely affect your website’s search rankings. If it’s the result of a technical issue, it should be fixed. If you’re using someone else’s content (such as promotional material for a product line you carry or something else), it needs to be rewritten.

If someone else scraped your content, that’s incredibly frustrating. If you can’t get them to take it down (or if it’s not worth the legal fight to do it), then you’re better off rewriting it so their IP theft doesn’t hurt your rankings. Fortunately, this reason for duplicate content is the least likely to occur.

How Do Duplicate Content Issues Happen?

Obviously, plagiarism is one reason for duplicate content issues. Cheap website creators and website content providers whose price is too good to be true have been known to scrape content from other websites in the same industry. Worse, they tend to get away with it – at least long enough to get paid.

The other two reasons for website pages to be flagged by duplicate content checkers are technical.

URL variations are notorious for creating duplicate content alerts. Session Ids can cause the issue as can some types of analytics code and click tracking services. For example, “www.website.com/product_page” could be the same as “www.website.com/product_page&cat=2&color=blue”.

The other type of technical duplicate content issue involves website variations. That includes websites with and without “www” in the URL as well as “http” and “https” versions.

How Much Duplicate Content Is Acceptable?

In 2013, Google’s Matt Cuts commented that “…something like 25% or 30% of all web’s content is duplicate content.” Many people took that to mean that it was OK if 25-30% of a website page was duplicate content – even though the former does not equal the latter.

In more recent years (including as recently as 2022), Gary Illyes and John Mueller have stated that there isn’t a flat percentage that defines duplicate content. In fact, Illyes went onto explain that percentages don’t factor into the determination of duplicate content but rather that checksums are key to the methodology.

However, for average people, a duplicate content checker can be very useful for monitoring whether someone else has scraped your content or if the content on your website was plagiarized.

Here at Efferent Media, checking for duplicate content is one of the things we examine when a new client hires us to evaluate their website or to redesign a website… and the amount of blatant plagiarism we’ve found is discouraging. That’s rarely the client’s fault. It tends to happen when they hire “a friend of a friend” or a cheap service to create their website.

Ideally, when using a duplicate content checker, the result should be 100% new content/0% duplicate content. In the real world, however, a small amount of “duplicate content” can be difficult to avoid.

For example, there are only so many ways to phrase facts like phone numbers and related contact information in the call to action (CTA) at the end of a blog. Similarly, lists of ingredients for products a website sells are an unavoidable form of duplicate content because you can’t change the name of the ingredients or the sequence.

Some duplicate content checkers are also absurdly sensitive. One once flagged a paragraph talking about the world’s largest and smallest rodents. The two paragraphs had completely different phrasing. So, it wasn’t plagiarism but both paragraphs mentioned the names of the rodents and their lengths to establish their rankings as largest and smallest – which was sufficient to trigger that particular content checker.

How Do I Fix Duplicate Content?

Obviously, writing fresh copy is the solution for any plagiarized content. If the duplicate content is because of technical issues instead, two solutions exist, depending upon the situation.

A 301 redirect moves people from one URL to another one. It’s typically used when a page is removed from a website to direct people to a replacement. But it can also be used when there are variants, like versions of a URL with and without a “www.” A 301 redirect also transfers link equity from the original page to another one.

The other option is to add a canonical tag to the duplicate pages. It signals to Google that you know you have duplicate content, it’s there for a reason, you want X page to end up in the search results, and you want to consolidate the link equity from all of the duplicates into the primary/original page.

A canonical can also be a good solution when you give permission for another website to reprint an article you wrote. The other website would add a canonical tag to send the link equity back to your original page, making it clear that the other website is using the content correctly.

Talk to the SEO Experts at Efferent Media

Building your brand and acquiring customers requires high quality, SEO-optimized websites. Our team of Google-certified SEO experts have years of experience in technical, on-page, and off-page SEO to improve your search engine rankings. Call Efferent Media today at (631) 867-0900 to learn more.

Filed Under: Content, SEO

Why Do You Need Google Ads?

February 23, 2023 by Beth Rimmels

You want to promote your business… but with ads everywhere, it’s hard to decide what to use. Not only are there Google Ads, Facebook ads, and conventional print and TV ads – but you can also find ads inside apps of all kinds and even at the pump while getting gas. With all of these options, it’s a good time to examine Google Ads, the benefits of Google Ads, and their place in the current advertising and marketing environment.

Previously known as AdWords and Google AdWords, it’s a pay-per-click ad platform. It delivers text-based ads in search engine results pages (SERPs) based on the keywords the advertiser designates. The advertiser only pays if someone clicks on the ad. The budget you set, along with other parameters, determines how often your ads appear in SERPs.

[Read more…]

Filed Under: PAID & ORGANIC SEARCH, SEM

How to Market in a Downturn?

January 26, 2023 by Beth Rimmels

Economists often disagree but 2023 is being especially thorny for predictions about the American economy, which makes business strategy more difficult than usual. While the global economy is troubled and some American economists are predicting a recession, U.S. inflation dropped in November to 7.1% (as of this writing, December numbers have not yet been released).

[Read more…]

Filed Under: General News, SEM, SEO, SOCIAL MEDIA

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