Your brand’s reputation means everything, and Efferent Media’s Review Management Services can strengthen and build the trust that improves client satisfaction and drives sales.
People like talking about their experiences, asking questions, giving advice, and sharing concerns. Those reviews help prospective customer trust your brand. For example:
90% of consumers check online reviews before trying a business
Positive reviews create 72% greater trust for a local business
92% will chose a business if it has a 4-star rating or better
Sales are likely to be 31% higher for companies with excellent reviews
99% say they trust online reviews as much as friends’ recommendations
As important as reviews are, customers can leave them all over the internet – on Google, Facebook, Yelp, Bing, FourSquare, YellowPages, CitySearch, and many more all need to be monitored and, ideally, addressed. You have a business to run so it’s easy for some platforms to fall through the cracks. That’s dangerous if a disgruntled client leaves a bad review.
Robotic Hair Restoration of Long Island (RHRLI) was the first on the island to have the ARTAS hair restoration procedure. While we saw great success with traditional services, we also saw room for improvement. Download our case study to learn how implementing more forward-thinking and automated systems resulted in such remarkable successes as a 48% reduction in cost per lead within 6 months.
Download Our Paid Search Marketing Case StudyWhen you hire Efferent Media Review Management Services we will monitor the reviews your business naturally gets, cultivate new reviews, and give you an opportunity to address any negative reviews before the public sees them. As a result, when prospective customers check your reviews, they see the best your business has to offer.
Send our team a list of your customer contacts weekly, bi-weekly, or monthly. We’ll send a customized email and text message thanking each one for their purchase and asking for a review, which sends them to a specialized page customized with your unique branding. This creates a seamless customer experience for leaving reviews. If a customer does not respond, we’ll send a friendly follow-up reminder.
If a customer is happy with your business, we thank them and forward the message to you. If a customer is unhappy, we’ll contact you to discuss the issue and respond to the customer accordingly. Often a client will then improve their rating because they’ve been heard and addressed.
We’ll regularly provide you with reputation insights to ensure that your online reputation is on track as well as areas that could improve, according to your customers. Through easy to understand reports we’ll show you the reviews and statistics for clicks to your page and unopened emails.
Efferent Media’s expert review managers help you take control of your online reputation. More than 90% of consumers make decisions based solely on reviews that they find online. Give prospective customers confidence that you are a reliable, trustworthy business that listens to their customers and is always striving to be the best.
If you’re ready to improve your brand’s reputation and save time, talk to us about Efferent Media’s Review Management Services. Let us showcase the best of your business by highlighting the great feedback you’ve worked so hard to earn. Contact us today for more information.
When you hire Efferent Media Review Management Services we will monitor the reviews your business naturally gets, cultivate new reviews, and give you an opportunity to address any negative reviews before the public sees them. As a result, when prospective customers check your reviews, they see the best your business has to offer.
Send our team a list of your customer contacts weekly, bi-weekly, or monthly. We’ll send a customized email and text message thanking each one for their purchase and asking for a review, which sends them to a specialized page customized with your unique branding. This creates a seamless customer experience for leaving reviews. If a customer does not respond, we’ll send a friendly follow-up reminder.
If a customer is happy with your business, we thank them and forward the message to you. If a customer is unhappy, we’ll contact you to discuss the issue and respond to the customer accordingly. Often a client will then improve their rating because they’ve been heard and addressed.
We’ll regularly provide you with reputation insights to ensure that your online reputation is on track as well as areas that could improve, according to your customers. Through easy to understand reports we’ll show you the reviews and statistics for clicks to your page and unopened emails.
Efferent Media’s expert review managers help you take control of your online reputation. More than 90% of consumers make decisions based solely on reviews that they find online. Give prospective customers confidence that you are a reliable, trustworthy business that listens to their customers and is always striving to be the best.
If you’re ready to improve your brand’s reputation and save time, talk to us about Efferent Media’s Review Management Services. Let us showcase the best of your business by highlighting the great feedback you’ve worked so hard to earn. Contact us today for more information.
