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Author

Nicole Garraffo

Runs how the work gets done, and what a client can expect from it.

Director of Operations, Efferent Media

Nicole runs operations at Efferent Media. Everything between a signed agreement and a monthly report is hers: what gets built first, who owns it, when it is reviewed, and what a client hears about it along the way.

Her posts here are about the part of marketing that is not the ads. Planning a year without last year's numbers, the cadence a small team can actually hold, what a good report looks like, and why most campaigns that look like a marketing failure are a scheduling failure.

Posts by Nicole

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